Returns
Eligible non-customized merchandise may be returned within 14 days of delivery. Items should be unworn, unwashed, in good condition, and returned with the original packaging when applicable.
Final-sale merchandise
Clearance items and customized or personalized items are final sale and are not eligible for return or exchange, except where required by law or if an item arrives defective or materially different from the approved order.
Condition of returned items
Returned merchandise is inspected before a refund is completed. If an eligible item is returned without its original packaging, shows handling beyond what is reasonably necessary to inspect it, or is not returned in good condition, a restocking fee may apply or the return may be declined where permitted.
Before sending a return
Please contact us before returning merchandise so we can confirm eligibility and provide return instructions. Shipping charges and any return-shipping responsibility can be clarified before the return is sent.
This policy is intentionally written as a basic starting point. Review and update it before launch to match your final fulfillment, shipping, payment, and customer-service practices.